Reputed consultants in the Unified Communications Industry share with us their view of the value of software assurance and first-hand experiences of customers who were able to overcome challenging situations, from floods to ransomware attacks, along with some cases of organizations who were not prepared for the adversity. Don’t miss it!
Just like your business, communications technologies are evolving all the time to enable even more value and integrate more tightly with business tools your employees utilize every day. If you have ever questioned the need for Software Assurance or doubted the value it offers, consider the impact not having up to date coverage could have on your business.
A base subscription that includes 8x5 access to technical support as well as software patch updates, hot fixes, and entitlement to major software releases.
Includes all the benefits included in the Standard subscription plus 24x7 technical support, access to online training, and to Mitel Performance Analytics a software tool helping to proactively monitor and analyze your Mitel system in order to maintain optimal performance.
Features and Entitlements | Standard Level | Premium Level |
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Entitlement to new major software releases, including new functionality as provided | ||
Entitlement to hot fixes and service packs | ||
Technical Support services
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(8 x 5) |
(24 x 7) |
Mitel Performance Analytics (MPA)
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End customer online training
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Does your Mitel Software Assurance subscription need to be renewed? Contact your Mitel Partner today. And be sure to ask about Premium Software Assurance, that includes our proactive performance monitoring service, with real-time alerting to identify voice and network quality concerns before business affecting outages arise. You will wonder how you did without it.