Airmeez Enterprise Virtual Assistant
Airmeez
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Airmeez is a provider agnostic, multi-channel, bi-directional, AI-driven customer engagement platform as a service.



App Overview

Airmeez enables enterprises to streamline both inbound and outbound call processing workflows. By integrating IVAs, chatbots, and human agent contact center support, our clients enhance the customer engagement experience. This creates a seamless and efficient customer engagement ecosystem.



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Benefits of Airmeez Enterprise Virtual Assistant

Improved Customer Experience

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Our solution enables breakthrough customer experiences. By combining IVAs, chatbots and human-agent contact center support, Airmeez provides a seamless and efficient customer empowering ecosystem.

Reducing Operational Costs

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By right sizing staff, lowering operational expenses and eliminateing the need for expenisve on-premise upgrades.

Rapid Call Resolution

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Satisfy caller requirements through AI automation before reaching an agent

Features

  • (IVR) Interactive Voice Response
  • (IVA) Intelligent Virtual Assistant
  • Drag and Drop UI (no code environment)
  • CPaaS and PBX SIP
  • HIPAA and PCI compliant
  • Replicate legacy IVR
  • Migrate to full IVA
  • Natural Language AI
  • Proactive Outreach
  • Call Back Assist
  • Post Call Surveys
  • Multi Channel AI Driven Analytics
  • Autoscaling
  • Carrier Agnostic
  • Technology Agnostic
  • Flexible Deployment Options (cloud/premise/hybrid)

Certification

Compatible: The 3rd party solution or service is globally interoperable with Mitel Products and is eligible for Mitel MSA Support.

How to Get

Please contact your Mitel Channel Partner/Reseller

Support

Application support: Please email [email protected]
Integration support: Please contact your Mitel Channel Partner / Reseller or [email protected]

About

With a relentless commitment to innovation, value and unwavering customer satisfaction, Airmeez aims to transform the Intelligent Virtual Assistant (IVA) landscape. Leveraging natural language processing, the Airmeez platform provides enhanced customer engagement communications with human-like interactions. Using an intuitive no-code environment customers can streamline and simplify their business communications.

Phone: 866-961-2267
Email: [email protected]
Website: www.airmeez.com
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