Limited Service and Small Hospitality Solution
Challenges for limited services hotels
Smaller budgets
Full features hospitality communication solutions are often expensive and do not fit the budget of your hotel. While it is important for you to offer the same experience to your staff and guests as full service hotels, smaller hotels often require less communication capabilities to achieve the same results. Many of the hospitality communication solutions available today contain features that are not always relevant for your hotel which results in extra expense for capabilities that you do not need or use.
Inadequate devices
When it comes to communication devices, different parts of your hotel have different needs. Your room phones do not need the same features as the reception phone and your mobile maintenance crew does not need the same type of devices as your back-office employees. Finding all these different types of devices and connecting them seamlessly to one communication system does not have to be challenge.
Staff shortage
Even though the situation is getting better after the pandemic, maintaining trained staff is still an issue. That is why it is important to free up the busy schedules of your employees so that they can focus on tasks that really need true human interaction and intervention.
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The right solution for limited service hotels
Offering the best guest and staff experience on your property is crucial whether you are a larger or a smaller hotel. Finding the right solution that meets your needs and budget can be a challenge when you are a smaller hotel with limited services. With the MiVoice Business SMB Controller, you can have access to right MiVoice Business features that are critical for the hospitality industry but with a price tag that fits within your budget.
Free your staff’s busy schedules
Elevate your guest experience with our user-friendly, low-code, no-code application Mitel Voice Assist that offers lifelike real-time interactions, all while optimizing your staff's efficiency. Whether you prefer starting from our ready-to-use templates or crafting your own automated workflows, our platform simplifies the handling of daily guest inquiries and requests such as restaurant opening hours, spa services offered or check in time among others. With the ability to easily address questions and respond in multiple languages, it seamlessly integrates with various apps such as Google Places and effortlessly pulls essential information like restaurant hours and weather forecasts. Plus, our cloud-based solution eliminates the need for a highly specialized IT team, thanks to its intuitive workflow designer tool, making installation a breeze.
Find the right device for the right user
When it comes to devices, different property sizes have different needs but even within limited service hotels, we know that different users have different needs as well. That is why Mitel offers a comprehensive range of devices and applications to ensure seamless communication within your property and beyond. From wireless single-cell DECT phones and other DECT handsets for your mobile staff such as cleaning, maintenance crew and security to IP desk phones for front and back office to cost-effective softphones, we offer solutions for every need and budget.
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