Achieve Operational Efficiency

Reduce unnecessary complexity and align your communications technology choices to serve guests and optimize hotel staff operations.
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Simplify Workflows


Simplify and accelerate your operations with hospitality communications solutions and applications that are tailored to the hospitality industry. With Mitel solutions, you gain the freedom and flexibility to streamline workflows, reduce staff workloads, and deliver services more efficiently.


Embrace the Future with Mitel Hospitality Solutions

Reliable and easy to use. Hassle-free to switch.

Our team is ready to help you find the solution that's right for you.

Contact Sales

  • 600 DECT Handset Series

    Mobilize Your Staff

    Free staff from their desks with mobile phone systems for hotels that let them serve guests, complete tasks, and stay in touch while on the move. With a mobile app that’s customized for your processes and property features, staff can work and communicate in real-time, no matter where they are.
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  • The choice is yours

    The choice is yours

    At Mitel, we understand that different businesses have different needs — that’s why we offer you the flexibility to choose how to pay for and deploy our technology. Whether you manage a 1000-room hotel in a busy city center, single unit cottages in the mountains, or a cruise ship on the open seas, Mitel dedicated instance gives you the flexibility to deploy our technology: on-premise, public cloud, private cloud, or hybrid cloud. Mitel is the only vendor that provides a seamless path to the cloud when the time is right for your organization. The choice is also yours whether to opt for a CapEx or subscription-based pricing model. And you can protect your long-term Mitel investment by keeping your licenses in place and converting them to hosted solutions when you are ready to move to the cloud.
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Hospitality & Mitel

We know how vital it is for you to provide the best guest experience while making it as efficient and smooth as possible for your staff to run their daily activities. 
Whether you are a big hotel in a bustling city square or a series of cottages by a peaceful lake, having flexible and secure communications and collaboration tools are at the heart of the positive experience so crucial to your business.

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Ebooks and Guides
Exceed Guest Expectations with Hospitality Communications

Hotels achieve higher ratings from travelers and increase staff productivity with reliable, state-of-the-art communications technology seamlessly integrated into every aspect of their service.

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White Paper
Customer Experience Challenges in Pandemic Times

Download new research to get a glimpse into the consumer perceptions of how well organizations are meeting their expectations around CX and learn why keeping the status quo isn’t an option for contact centers.

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"Accessing Mitel devices with a single login saves us time and allows us to troubleshoot problems without on-site visits. We also appreciate that this secure access gives us peace of mind."

Mark Rupert Read, Director of IT, Firmdale Hotels
"Hotels no longer generate revenue from telephony these days. That is why, above all, future-proofing, simple configuration and cost efficiency were important to us when choosing a telephone system. MiVoice Business from Mitel already has many features integrated, such as for the back-office area, which have to be purchased additionally with other solutions."

Jens Eckstein, IT Manager, Radisson BLU Hamburg
"The UCC license platform allowed my salesforce to work wherever, whenever, no matter the circumstance. It gives us a failover capability that might not necessarily be available with other platforms. I have the ability to basically turn on my laptop and make a phone call, just like if it's anywhere else in the world."

Robert Melendez, IT Director, Mainsail Lodging & Development