Deliver Stellar Guest Experiences with Mitel Hospitality Solutions

From managing guest data to integrating with their mobile devices, our hospitality communications solutions give your guests a better stay, leading to better ratings and higher revenue.

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Communications That Exceed Guest Expectations

To succeed in the hyper-competitive hospitality market, you need to continually offer guests faster, more personalized service and appealing new experiences that differentiate your property and encourage positive reviews. The right combination of communications technology and applications gives you new opportunities to entice, engage, and enchant guests with outstanding service and truly memorable experiences.

Transforming Hospitality Communications Systems

The right communication tools

Mitel delivers the right communications tools, from desktop to mobile, to streamline access to guest and room information, track guest requests, and resolve issues quickly to provide the best experience for your guests.

Provide Personalized Service

Anticipate your guests' needs and provide personalized service with the latest hotel communications solutions, and you’ll turn your guests into brand ambassadors.

Keep Your Guests Informed

With Mitel Revolution, you can effectively communicate in real time across a wide range of channels and devices so that your guests can remain safe, informed, and connected.

Integrate with PMS & other apps in the industry

Small gestures that make a big difference: remembering guest names and preferences, providing timely service, and protecting their privacy at all times. By integrating with hospitality management solutions and contact center routing, Mitel solutions help you get the small things right.
With Mitel, you can offer guests relevant content to enrich their experience and promote revenue-generating services based on known guest preferences. Using a multilingual and interactive guest app, for example, you could customize your guest experience and build rapport for lifelong customers.

Strengthen Guest Engagement

With contact center routing, real-time messaging, Mitel Revolution, and bring-your-own-device integrations, you can use multiple communications channels to interact with your guests and promote your brand services, restaurants, and amenities before, during, and after their stay. Gaining insight into your guests’ habits and anticipating their needs allow you to differentiate your business by providing personalized experiences for your guests.

Security for Your Guests and Staff

A highly rated hotel relies heavily on reliable partners that can be trusted and sees the importance of security for staff and guests. Ensuring that security measures are respected not only ensures guest safety but presents your hotel as a safe establishment, resulting in increased guest trust. In case of emergency, you can keep staff and guests safe by using Mitel Revolution to easily and effectively communicate with your staff and guests by sending mass notifications through a variety of channels and device

Mitel 400 Hospitality Package

The MiVoice Office 400 opens the full performance spectrum of modern small business communications, by being highly responsive to innovations and new ways of working.

MiVoice Business

MiVoice Business is a business communication platform that delivers voice, messaging, mobility, presence, conferencing, collaboration and applications.

Hospitality Business Phone Systems

Mitel offers a range of business phones, including IP and digital phones, consoles, conference phones and peripherals tailored for executives to everyday employees for business of all sizes.