MiCollab
Benefits of MiCollab
Enhance Productivity and Innovation
Connect employees quickly and simply, regardless of their role or location. Share, discuss, collaborate, and ultimately make more informed, timely decisions.
Robust integration with Microsoft Teams
MiCollab easily integrates with Microsoft Teams, supporting customers who use Microsoft Teams for collaboration but need Mitel’s best-in-class integration with Microsoft Teams with bi-directional presence synchronization, access to corporate directory, personal contacts, and more.
On-the-Go Connectivity
Enjoy quick, easy access to messaging on mobile devices, enabling mobile employees to remain connected while away from their desks.
Everything You Need in One Tool
Get a powerful suite of enterprise-class messaging services that includes chat, group chat, team messaging, voicemail, automated attendant, and fax solutions to streamline advanced call processing, voicemail notification and retrieval, and more.
Reduce Business Costs
With no limits on the number of conferencing hosts, no special event connection costs, and no expensive add-ons to worry about, you can help more people connect with each other while keeping costs down.
SMS text messaging
SMS text messaging with internal and external participants through an SMS service provider. SMS participant management is available to end-user and admin.
Is this product right for you?
Find the ideal product for your needs, or request a demo from one of our experts.
Future-Proof Solution Built on User Experience
All-in-One Collaboration
MiCollab brings together voice, video, chat messaging, SMS, web conferencing and team collaboration tools into a single solution making it effortless for employees to connect with others and break down internal silos so that they can interact efficiently and productively with colleagues, customers, or partners.
Mobility and Deployment Flexibility
Users can enjoy MiCollab on their device of choice: desk phone, softphone, web client, and mobile app for iOS® or Android™ devices. Organizations enjoy MiCollab’s unique deployment flexibility: on-site, virtualized, public or private cloud - that can evolve with your changing business needs.
Microsoft Teams and other third-party Integrations
Mitel’s third-party integrations make better employee experiences: Outlook and other Microsoft tools, single sign-on, CRM integrations, vertical business application integrations, and many more. MiCollab integrates seamlessly with your existing Microsoft Teams application for business-quality voice and advanced telephony features while you leverage your existing investment in Microsoft Teams for messaging and collaboration.
- White Paper
Wits University
South Africa’s leading research university, supporting over 8,000 staff and students across two campuses and 33 schools.
Features
- Scheduled and ad-hoc conferencing
- Web-based collaboration viewing and sharing
- Microsoft Outlook calendar integration
- Integrations with Microsoft Teams and key third-party video applications
- Wide-range collection of apps and integrations with key applications in vertical chat and group chat
- Document management
- Text-to-speech
- One-to-one or one-to-many message broadcasting
- Single admin interface for voice, speech, UM, and fax
- SMS text messaging with internal and external participants through an SMS service provider
- Available on PC, Mac, and mobile devices
Works Well With
We Are Here To Help
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Learning Center
Unlock the full potential of your Mitel products with a suite of Mitel tutorials, courses, and videos.
Technical Support
Global technical support for customers, service providers and partners.
MiCollab FAQs Answers to Common Questions About Mitel’s Collaboration Platform
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MiCollab is a collaboration platform that gives your team all the tools they need to connect, communicate, and work together from anywhere — on any device.
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Any organization that wants to improve teamwork, speed up decision-making, and stay connected — whether employees are in the office, at home, or on the move.
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Yes. MiCollab integrates directly with Microsoft Teams, offering bi-directional presence sync, access to your corporate directory, and personal contacts — so you get advanced telephony alongside Teams collaboration.
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Absolutely. MiCollab has mobile apps for iOS and Android, letting you chat, join meetings, and access voicemail from anywhere.
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You get chat, group chat, team messaging, voicemail, automated attendant, fax, SMS, conferencing, and more — all in one platform.
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There are no limits on conferencing hosts, no special event connection fees, and no expensive add-ons. It’s designed to keep everyone connected without driving up expenses.
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Yes. You can send SMS texts to internal and external contacts through an SMS service provider, with easy participant management for both users and admins.
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Yes. It supports both scheduled and ad-hoc conferencing, with web-based viewing and content sharing so participants can collaborate in real time.
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It integrates with Microsoft Teams, Microsoft Outlook calendars, key third-party video apps, and a wide range of business applications.
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Yes. It offers a single admin interface for managing voice, speech, unified messaging, and fax — making administration simpler and faster.