Contact Center and CX

The earliest versions of humankind naturally wouldn’t recognize modern humans – not their diets, homes, or possessions.

The Mitel User Group (MUG) is an independent, global, and customer-led community strategically aligned and financially supported by Mitel.

The contact center world is filled with opportunity, growth and the chance to meet diversifying needs.

It’s happened to all of us. We make an online purchase and, instead of an automatic confirmation, we receive a notice that our order has been placed on hold.

What is the Mitel User Group (MUG) and what can it offer Mitel users, partners, and employees?

There’s no question that the customer experience (CX) has undergone a sudden, dramatic shift in the past few years.

Innovation and productivity are two key factors in the growth and success of any company.