Do you find yourself wishing you could just declutter all of your projects? Wouldn’t that make your job easier? Collaboration is an ever-growing challenge, as the number of emails, conferences, messages and documents rises. Plus, it’s a constant struggle to hold the thread of the conversation, especially as you move from desktop to mobile communications.

Why must collaboration be so complex? It doesn’t have to be. MiCloud Connect is a VoIP business phone system that puts all of your communications and collaboration tools in one place, which means you can transition from one channel or device to another – and never lose a word in the process. Here are 10 ways Mitel MiCloud Connect simplifies collaboration – and makes your job easier.


1. Never lose your place with one stop for communication.

How much time do you waste by losing the thread of the conversation? MiCloud Connect makes all your communications available from a single hub on your desktop. It’s always there but never in the way. Keep an eye on every call and message and never lose sight of important details.


2. Work from anywhere, together.

Gone are the days when teams worked in close proximity and shared a simple project document. In paper, no less. Nowadays, though, team members can be anywhere – at home, on the road, in another country. Virtual teams need virtual rooms to get things done. With Mitel, everyone on the team can chat, share tasks and collaborate on documents all within a single workspace.



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3. Take the conversation smoothly from text to voice with ad-hoc meetings.

Big deal on the table? Need fast thinking and even faster decision making? MiCloud Connect helps you connect with the one person who has the information you need to close the deal – at the precise moment you need their help. With one click, start a meeting and complete follow through by assigning tasks.


4. Respond to important messages faster with visual voicemail.

Nothing ushers in a greater sense of urgency – and stress – than checking your voicemail after a long morning of meetings. Mitel has this covered. With visual voicemail, messages are transcribed and sent to email so you can scan and prioritize who to call back first.


5. Get to the right person at the right time.

The flexibility to work anywhere is a benefit – except when an answer is needed fast. With presence, employees make their whereabouts known to everyone in the organization. So, when a customer calls asking the question only a subject matter expert can answer, everyone knows where and how to reach them.


6. Stay on-track by setting agendas up front.

One of the top causes of unproductive meetings is the failure to set an agenda. When you create a meeting invite in MiCloud Connect, you have the option to create a timed agenda. Attendees know up front what will be discussed and how much time will be spent on each item. Your meetings stay on track and are more productive.


7. Be as productive on the road as you are in the office.

Working outside the office is often frustrating because employees don’t have access to the tools they have in the office. But MiCloud Connect transforms this experience. With its mobile apps, employees take the office everywhere and get the same experience on the road as they do on at their desk. Whether in the office or on the road, they can join a meeting with a single click, without the need to enter those cumbersome participant codes. It’s that easy.


8. Live in your CRM…

Which does your sales team love more? Their phone or their CRM? Please, don’t make them choose! When you integrate your Mitel IP phone with your CRM application, salespeople never have to switch between the two. They stay in the CRM to make and receive phone calls. Plus, it saves them from the dreaded task of data entry. Just by answering their phone, items are automatically added to their to-do lists.


9. …Or in Outlook or G Suite.

Sales teams shouldn’t be the only ones who have all the fun. Mitel also integrates seamlessly with Microsoft Outlook and G Suite, easing adoption of your new phone system throughout the organization.


10. Do more, spend less.

Here’s one last thing you might not know (and it may be the best part): you can have a seamless and reliable communications and collaboration tool without breaking the bank. Mitel’s plans and pricing are flexible and designed to adjust to your business needs.


Cover image of Mitel’s Digital Transformation for Dummies asset

Digital transformation has become a top initiative for business and IT leaders. In today’s business world, sustainable market leadership is no longer based solely on which company has the best products or even the best people. Instead, organizations that are agile and can quickly adapt to rapidly evolving market trends will become market leaders.

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