The upsides of remote and hybrid work are a familiar refrain. Employees have come to enjoy the familiar environments, flexible schedules, and minimal commutes that come with clocking in from home at least a few days a week. But for many people with disabilities, these conditions aren’t just perks – they make succeeding in their chosen career much more accessible than traditional office arrangements.

Unified communications. If you pardon the telephony pun, it has a nice ring. The trouble is that unified communications (UC) usually means that a vendor has unified their communications products into a single solution; customers might only use some of the communications solutions offered.

Today’s financial institutions must deliver powerful customer experiences (CX) to stand out from a market saturated with retail banking apps and fintech startups. Modern financial services clients are no longer satisfied with generic offers and mass marketing – they expect hyper-personalized recommendations tailored to their unique needs.

In technology, many people assume the cloud is the cloud. After all, by definition, Unified Communications as a Service (UCaaS) is a unified telecommunications system based in the cloud. Make or take a call, send a text, and start a video chat or webinar; those words and images are hosted in the cloud.

Today's unified communications market demands customized, flexible, and tailored solutions. This means listening to customers on multiple fronts while providing meaningful data and analytics for better ROI, planning, and more informed decision-making through customer lifecycle management (CLM) and Mitel UserVoice. How does Mitel do it?

Mind the gap! The career opportunity gap between remote and in-person employees that is.

Did the pandemic genuinely change how we view the work-life balance? Many employees found they could be just as productive working a more flexible schedule from home as they could commuting to a 9-to-5 at the office. And they may never want to go back.

The in-store shopping experience is here to stay. And while it’s true that about 75% of shoppers continue to have some in-store interaction, digital shopping is still on the rise. In 2022, US e-commerce sales were more than $1 trillion, a massive increase from previous years.

In an increasingly digital world, healthcare organizations of all sizes must meet the ever-changing demands of today and tomorrow. Small and large medical facilities are incorporating mobile health technology (mHealth) to cut costs, increase revenue, and improve patient experiences and outcomes. Whether your practice does in-home or telehealth visits or your providers use their mobile devices to share patient information, you must ensure data security. Mobile healthcare solutions that are HIPAA-compliant and have standard controls can be used to address regulatory requirements, including privacy and anti-fraud measures.