The in-store shopping experience is here to stay. And while it’s true that about 75% of shoppers continue to have some in-store interaction, digital shopping is still on the rise. In 2022, US e-commerce sales were more than $1 trillion, a massive increase from previous years.

In an increasingly digital world, healthcare organizations of all sizes must meet the ever-changing demands of today and tomorrow. Small and large medical facilities are incorporating mobile health technology (mHealth) to cut costs, increase revenue, and improve patient experiences and outcomes. Whether your practice does in-home or telehealth visits or your providers use their mobile devices to share patient information, you must ensure data security. Mobile healthcare solutions that are HIPAA-compliant and have standard controls can be used to address regulatory requirements, including privacy and anti-fraud measures.

If you work in the travel industry, your customers aren’t the only ones going somewhere. Your business is also on a journey: a customer experience (CX) journey that follows your customers from their first interaction with your brand to their destination and beyond.

Cities are back. But they’re different than before.

In the ever-changing and rapidly evolving world of healthcare, secure healthcare communication solutions are critical. Technology has changed how healthcare is delivered to patients, with in-home providers currently accessing patient records remotely and virtual visits becoming far more common. Beyond providing enhanced patient experiences, healthcare organizations incorporate technology to cut costs and increase operational efficiency.

This June, Mitel reached a milestone anniversary of 50 years, and we celebrated the occasion with our annual #MitelServes Month of Service. Mitel Serves is how we show up for our local communities and each other year-round, but in June, our teams go above and beyond to make our anniversary month our annual volunteerism month, too.

Freelance work isn’t new, but recently it hit the main stage as more workers and businesses embrace the gig economy. A whopping 36% of employed Americans identified as independent workers in 2022 – up from 27% in 2016.

The pressures of the ongoing shift to a digital-first strategy force financial organizations to improve operational efficiency, reduce costs, and provide a best-in-class customer experience (CX).

The COVID-19 outbreak “forced” many companies to allow employees to work remotely or through hybrid work models.