Public sector organizations are under increasing pressure to modernize services, enhance citizen engagement, and ensure public safety—all while operating within tight budgets and complex regulatory frameworks. Outdated infrastructure, legacy systems, and evolving security threats add further challenges to delivering timely, accessible, and effective services.
Today’s citizens expect more than basic access to information. They want responsive, secure, and personalized experiences from government and municipal organizations—whether online, by phone, or in person. To meet these demands, public sector entities need flexible, scalable communication solutions designed to improve service delivery and strengthen community trust.
At Mitel, we believe that powerful communication is the foundation of better government. From emergency services coordination to citizen support centers, communication tools must be reliable, secure, and designed with the public sector’s unique needs in mind.
That’s why we partner with experienced professionals who understand the intricacies of public sector operations. Our Public Sector Specialization Partners bring deep domain expertise and a proven ability to deliver innovative communication solutions that drive efficiency and elevate the citizen experience.
These partners are evaluated annually against a rigorous set of criteria, including industry knowledge, solution delivery, and strategic alignment. They work closely with Mitel’s public sector teams to co-develop solutions, share insights, and help agencies stay ahead of technological shifts and evolving compliance requirements.
In addition, through our Sourcewell contract, Mitel is recognized as a trusted provider of communications and collaboration solutions for the public sector. This allows our partners—who act as authorized selling agents—to streamline procurement and accelerate impact for the organizations they serve.
Today, we are proud to recognize and celebrate our 2025 Public Sector Specialization Partners. Their dedication, expertise, and collaborative approach continue to make a real difference in communities across the nation.
Together, we’re building a more connected, responsive, and resilient future for public service.
Mitel Public Sector Specialization Partners:
