Secure, Resilient, and Compliant Communications for Public Service

Now, more than ever, public agencies need communications solutions that are reliable, compliant, and secure. At Mitel, we are experts in meeting the demands and providing new solutions to public sector organizations as theyface increasing demand and scrutiny from citizens. Improve the service to your citizens while enhancing the productivity of your employees with Mitel Government Solutions.
Product hero

When It Matters Most, Mitel Delivers

 
 

Failure isn’t an option for public service organizations. They can’t afford for their phones or networks to be down. They have to be reachable by citizens and vice versa. In some cases, connectivity for government agencies can be a matter of death or life. Avoiding downtime is a combination of smart solution design (hardware and software) and solid service contracts backed up by a robust and agile service network. At the same time, public service agencies also have to obey the new laws, protect the privacy of users (and the well-being of employees), and preserve the integrity, residency, and security of data. Mitel helps you meet all those goals with trusted solutions that work smarter.



Secure and Reliable Service

Secure Communications

Mitel constantly monitors the global cybersecurity space for all its platforms, across its global customer base, with close supervision from our engineers. When Mitel discovers a potential security threat, we quickly update your system through service packs and updates to make sure you stay protected.

Compliance

icon handshake

Mitel’s regulatory compliance solutions include common controls that customers can use to address requirements in their regulated environments, such as security, privacy, and/or anti-fraud measures (e.g., PCI DSS, GDPR, HIPAA, Dodd-Frank Act, and MiFID II) via product features or through partnerships with providers.

Survivability

icon dollar money

Mitel offers world-class solutions to ensure systems for public services remain operational, even in adverse situations. Survivability is considered in the design of our solutions and inspires features such as our support for different deployment options, our best-in-class software assurance packages, 24x7 service, and our ability to meet the most demanding SLAs.

Explore Mitel’s flexible, reliable, secure, and efficient communications for government.

At Mitel, we are experts in public service communications and collaboration and we’re ready to work with you!

Contact Sales

Alternating Vertical Feature

  • SWA Thumbnail

    Service and Software Assurance

    Communications outages can cause costly and burdensome disruptions to citizens. With Mitel Professional Services and Software Assurance, you can have the peace of mind of continuous operability, real-time software updates, and cybersecurity updates in a platform you can trust.
    Find out more
  • Sourcewell logo

    We’re a Sourcewell Vendor

    Sourcewell has selected Mitel as their preferred provider of communications and collaboration solutions for the third time in nearly 10 years. Mitel has achieved this distinction by consistently meeting or exceeding evaluation criteria for product performance, service delivery, and value. Mitel's comprehensive solutions portfolio provides government agencies with the widest variety of technology options to ensure the successful implementation of their long-term strategies. Contract #022719-MBS.
    Find out more
Resources
Infographic
Responsible, Reliable Government Communications

Governments require a unique mix of features, flexibility and economy in their telecommunications solutions.

Read More
White Paper
Customer Experience Challenges in Pandemic Times

Download new research to get a glimpse into the consumer perceptions of how well organizations are meeting their expectations around CX and learn why keeping the status quo isn’t an option for contact centers.

Read More
Blog
Stay Connected During Weather Emergencies and Natural Disasters with Mass Notifications

Weather events and natural disasters have been growing more extreme. The best way to keep people safe is to keep them informed through the effective use of mass notifications.

Read More

Our team is ready to help you find the solution that’s right for you. Are you ready to talk?