Industry Analysts’ Coverage 2022 Recap

The communications and technology analyst community had much to say about Mitel and our core initiatives this year. Check out the 10 blogs below for insights into modernizing unified communications (UC), customer lifecycle management (CLM), women in tech, customer and employee experience, and how Mitel fits into the picture.

1. Top 5 Takeaways from IDC’s Market Note

Mitel is one of the leaders in UC, but it goes beyond that. VP of Analyst Relations Virve Virtanen shares her top 5 takeaways from IDC’s report on Mitel and what differentiates us from the crowd.

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2. The Way We Work with Katie Kregel and Oru Mohiuddin

Katie Kregel and IDC's Oru Mohiuddin discuss the firm's research on workplace modernization to support the future of remote and hybrid work.

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3. #BreaktheBias: How to Support Women in Business and Tackle Gender Inequality in the Workplace

Women have fought for gender equality for over 100 years. Since tech is predominately male, it is essential to talk about unconscious bias and ways men can support women in the workplace.

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4. #MitelChats: How Organizations Can Adapt to Changing Employee Experience Expectations

After COVID, employees are looking for a more flexible work environment, which could mean remote or hybrid models. We share ideas about how to navigate through this change.

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5. Top Analyst Takeaways about Mitel from 2022 (So Far!)

Virve highlights what analysts said about how Mitel fits in the modern workplace, where hybrid work is the norm, and how Mitel can help you take your business to the next level.

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6. Modernizing UC: A Conversation with Techaisle's Anurag Agrawal

In a conversation with VP Global Corporate Marketing, Katie Kregel, Techaisle’s Anurag Agrawal, dives into the Techaisle market survey and shares the surprising revelations about the future of UC. Hint: it’s far from dead.

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7. Think Your Organization is Equipped for Hybrid Work? Think Again.

VP of Global Channels Daren Finney shares his take on Techaisle’s survey and notes that even though it has been two years since COVID, many companies still lack the technologies to support their customers and employees in the new world of hybrid work.

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8. What Analysts Are Saying about Mitel’s Customer Lifecycle Management

The focus on CLM allows us to ensure that partners and customers will get the support and communications solutions they need throughout their relationship with Mitel. Virve shares some of our favorite analysts’ quotes about our CLM initiative.

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9. Top Women in Communications Share What’s Ahead In 2023

What’s in store in 2023? Top women in communications predict what’s ahead for the industry.

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10. Why UCaaS Isn’t Always the Right Option

We break down Metrigy’s white paper and share why on-prem solutions should be considered when developing go-forward strategies for business communications.

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