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Expert InsightsRead moreMitel's Eric Hanson Shares Marketing Insights on Top CMO Podcast
In this episode of the Top CMO Podcast, Eric Hanson, CMO of Mitel, shares insights on repositioning a long-established company to navigate industry shifts and challenge modern market hype. Eric dives into strategies for aligning sales, marketing, and product teams, overcoming the pandemic's impact, and ensuring long-term success in a hybrid business communications landscape. Tune in to learn how to redefine a brand’s story while maintaining core values in a dynamic market environment. -
Communications & CollaborationRead moreImproved Care and Outcomes: The Cascading Impacts of Unified Communications in Healthcare
In healthcare and elder care, effective communication goes beyond good bedside manners. Whether it’s a timely alert to prevent medication errors or a collaborative treatment plan created by multiple doctors, strong communication plays a vital role in patient and resident outcomes. -
Communications & CollaborationRead moreRegulatory Demands on Unified Communications (UC) Technologies
Staying on top of regulatory demands has become a big challenge for organizations that rely on Unified Communications (UC) technology. As digital resilience and security draw more attention from regulators companies—especially in financial services— need UC systems to meet these higher standards. -
Communications & CollaborationRead more5 Communications Tricks to Raise Team ‘Spirits’ on Halloween
Hybrid and remote working solutions have increased business productivity in so many ways. Flexibility to work from anywhere and constant access across multiple devices reduces operational friction and helps teams accomplish more. -
Expert InsightsRead moreListen: Mitel CISO Bill Dunnion on We’re In! Cybersecurity Podcast
This podcast originally streamed here. You can read the full transcript below. -
Cloud MigrationRead moreHybrid Cloud: Readying Communications for the Technology of the Future
This is the first blog in a series about Mitel’s Hybrid Cloud Communications capabilities and how they help organizations achieve their ambitions and outcomes, from supporting differentiating use case needs and compliance impacts to commercial flexibility and end-to-end services. -
Company NewsRead moreMitel in The News: 6 Stories You Might Have Missed in September
Welcome to another edition of our monthly recaps of Mitel news.
This issue marks the start of fall or spring, depending on where you live. Either way, it’s a time of change, new beginnings, and a fresh selection of flavored drinks at your local coffee shop. -
Digital TransformationRead moreBringing AI Into the Contact Centre
It is widely acknowledged that the next generation of contact centres will be powered by artificial intelligence (AI). From chat and speech bots to agent assistants, AI tools can influence all areas of a contact centre. -
Remote WorkingRead more7 Ways to Overcome Feelings of Work-from-Home Isolation
Remote and hybrid work arrangements have become the norm for many professionals. While we’ve had time to adjust to the rhythms of working from home, feelings of isolation and disconnect from colleagues can still occasionally creep in.