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PartnersRead moreThe Next Evolution in Mitel’s Global Partner Program is Here
The heart of Mitel’s Global Partner Program (GPP) is the clear focus on the end customer. The GPP aims to help partners realize the success of all their customer-focused investments, from up-to-date product expertise to excellence in technical support and proactive account planning. -
Customer SuccessRead moreHow To Empower Education IT Teams with User Performance Monitoring
In the rapidly evolving education sector, ensuring a seamless and productive user experience is vital for students, teachers, and staff. With the rise of hybrid learning models and remote connectivity, educational institutions face the challenge of maintaining optimal performance and connectivity for users accessing resources from various locations. Identifying and resolving issues is crucial to upholding educational quality and delivering exceptional learning experiences when problems arise. -
Cloud MigrationRead moreHow to Choose the Right Technology Partner for Your Business
A strong relationship with a technology partner can be critical to the success of small and large multinational corporations. -
Customer SuccessRead moreImprove the Healthcare Professional Experience and Reduce Burnout with these 7 Steps
How do we take care of the caregivers? Healthcare workers have always gone above and beyond to provide quality care to the patients who need it, often at the expense of their well-being. -
Customer SuccessRead moreImprove the Healthcare Professional Experience and Reduce Burnout with these 7 Steps
How do we take care of the caregivers? Healthcare workers have always gone above and beyond to provide quality care to the patients who need it, often at the expense of their well-being. -
Expert InsightsRead moreModern Unified Communications Solutions are a Game Changer for SMBs
From a global pandemic to inflation-hitting highs that have been unseen since the 1970s, small business owners know all too well the importance of preparedness to handle business disruption. Not to mention, customer expectations have reached an all-time high, and delivering an optimal customer experience has become more critical than ever before. On the flip side, employee needs have also changed, with many desiring more flexible and fulfilling work options. -
Product NewsRead more5 Reasons to Get Excited About MiContact Center Business 10.0
Mitel’s MiContact Center Business (MiCCB) release 10.0 is now available and packed with more features to satisfy customers and contact center agents. That’s good news for businesses when customers seek more personalized experiences, even as contact center agents feel less satisfied with their jobs. So, let’s look at five new features in MiCCB 10.0 designed to make everyone happy. -
Cloud MigrationRead moreUplifting the Healthcare Industry with Cloud-Based Communications
The past several years have marked a “before” and “after” in the world of communications. -
Communications & CollaborationRead moreHow Libro Credit Union Enhanced Member Experiences with Performance Monitoring
In the fast-paced and highly regulated financial services industry, IT teams face several critical challenges regarding user performance monitoring. These challenges stem from the complex nature of financial institutions, which operate in dynamic and geographically dispersed environments and must ensure secure and reliable communication across various locations and user devices.