Communications & Collaboration

For years, IT and telecom decision-makers' key focus was moving communications to the cloud. Industry watchers drove the conventional wisdom that suggested that all communications would be handled as a service in some unknown data center.

The new year is naturally a time for looking ahead. From new technologies to emerging trends and recurring themes, there is plenty to consider as we start 2024.

Microsoft Teams is a strong market leader in collaboration solutions. Its native integration with Microsoft 365 is one of the reasons for its rapid growth to an estimated 300 million users.

The COVID-19 pandemic highlighted what distinguishes a good employer from a great one.

In today's fast-paced world, the safety and security of venues are more important than ever. During emergencies, effective communication can be a game-changer. Whether managing a stadium, convention center, campus, or any venue, having a reliable mass notification solution to reach an audience quickly is crucial.

In the fast-paced and highly regulated financial services industry, IT teams face several critical challenges regarding user performance monitoring. These challenges stem from the complex nature of financial institutions, which operate in dynamic and geographically dispersed environments and must ensure secure and reliable communication across various locations and user devices.

Over the past few years, higher education has undergone a seismic shift. As universities and colleges faced remote classes, lower levels of enrollment, and reductions in funding, they had to navigate digital transformation for online learning and admissions quickly.

In technology, many people assume the cloud is the cloud. After all, by definition, Unified Communications as a Service (UCaaS) is a unified telecommunications system based in the cloud. Make or take a call, send a text, and start a video chat or webinar; those words and images are hosted in the cloud.

Did the pandemic genuinely change how we view the work-life balance? Many employees found they could be just as productive working a more flexible schedule from home as they could commuting to a 9-to-5 at the office. And they may never want to go back.

The COVID-19 outbreak “forced” many companies to allow employees to work remotely or through hybrid work models.