Customer Experience
-
AIRead moreHigher Education’s Path to Secure, Resilient, and Engaging Campuses
Is your campus future-ready? Discover how to enhance student experience, streamline operations, and boost campus resilience with Mitel CX. -
Company NewsRead morePower in Community: Mitel User Group Baltimore Event Highlights
Live demos, tech insights, and real connections—see the highlights from the Mitel User Group event in Baltimore and what’s next for the MUG community. -
AIRead moreSmarter Communication, Better Care: The Administrative Value of Mitel CX on Contact Center Efficiency
Modernize your healthcare contact center for improved patient experience and operational efficiency. Discover tools for centralized control, AI automation, and data-driven decisions. -
Customer ExperienceRead more6 Hospitality Technology Case Studies You Should See
Are you looking to upgrade your hotel and hospitality communications solution for better guest experiences? Here are six real-world success stories from Mitel. -
Customer ExperienceRead moreAutomated Quality Management Boosts Service Quality & Customer Satisfaction
Customer service plays a crucial role in shaping a customer's company perception. -
Communications & CollaborationRead moreHow Generative AI Transforms Collaboration and Enhances Workflows
As Artificial Intelligence (AI) continues revolutionizing industries, its intersection with collaboration tools creates new possibilities for enhanced workflows and decision-making. -
Communications & CollaborationRead moreUnlocking Customer Experience Potential: Mitel Leads with AI and Hybrid Strategies
Customer expectations are shifting faster than ever. -
Communications & CollaborationRead moreWhy Getting Communications Infrastructure Right Has Become a Challenge
Eric Hanson, Chief Marketing Officer at Mitel, said it best “…UC isn’t about where it lives. -
Customer ExperienceRead moreThe Vital Role of Hybrid Unified Communications in Healthcare Organizations
Today’s hybrid unified communications (UC) platforms are uniquely positioned to address these challenges. -
Customer ExperienceRead moreThe Vital Role of Hybrid Unified Communications in Healthcare Organizations
Hospitals and healthcare clinics are among the most complex technological ecosystems to manage.