Make customer communications easier and more personal.
Help employees connect anywhere, any time, on any device.
Build bonds with partners and suppliers through voice and video collaboration.
Our migration to the Mitel solution was rapid and smooth. We have integrated Microsoft Office Communications Server, which allows staff to see presence information for their colleagues – enabling them to quickly direct calls to available colleagues, without dialling multiple extensions. Mitel has helped us to improve the efficiency and customer service delivery of our front desk and contact centre teams, without increasing our budgeted costs. Janelle Sollitto, Acting Manager Information Services City of Charles Sturt
Modern business communications demands a host of tools, including desk and mobile phones, email, instant messaging, voicemail, presence information and audio, video and Web conferencing. Bring these tools together in an integrated system that facilitates seamless communications anywhere, any time over any device.Business Phone Systems
Get the desk phones, conference phones and peripherals you need to get the most out of your business communications system. You can find everything from affordable, entry-level telephones to sophisticated executive phones with cordless handsets, mobility-enhancing accessories and more.devices and accessories
Today’s workforce is more varied and geographically dispersed. That makes collaboration more challenging – and more important – than ever. With our applications, you can collaborate the way that works best for you, including voice and video calling, instant messaging, web presentation and collaboration with audio, web and video conferencing.Collaboration
The goal of any contact center is to create the customer experience required to build and maintain profitable relationships. With our technology, you can do that while empowering customers and ensuring agent productivity through efficient management and streamlining operations.contact center