Legal

LEGAL INFORMATION

The information provided on this website is provided “as is” without warranty of any kind, either expressed or implied, including, but not limited to, implied warranties or merchantability, fitness for a particular purpose, or non-infringement. Mitel and its subsidiaries and affiliates (“Mitel”) do not warrant or make an representations or conditions regarding the use, validity, completeness, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the information on this site.

In no event shall Mitel be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to loss of data or profit, arising out of or in connection with the use or performance of the information on this site, even if Mitel shall have been advised of the possibility of such, and whether based on an action in contract, tort or any other theory of liability.

This publication may include technical inaccuracies or typographical errors. Changes may be periodically made to this website. Mitel may make improvements and/or changes to the website or in the products or the programs described on the website at any time without notice.

CODE OF BUSINESS

Mitel demonstrates a strong sense of responsibility and commitment to our customers, employees, shareholders, and the global community at large. This includes working in an atmosphere that promotes honesty, integrity, transparency and trust. Our Board of Directors has adopted a Code of Business Conduct as a clear statement of the Mitel way of conducting business.

Mitel Code of Business Conduct ›

COPYRIGHTS

All materials appearing anywhere on mitel.com or its subsidiaries' Internet sites are protected by worldwide copyright laws and treaty provisions. The copyright on such materials is held by Mitel Networks Corporation or its subsidiaries (collectively "Mitel”), or by the original creator of the materials. None of the materials may be copied, reproduced, displayed, modified, published, uploaded, posted, transmitted or distributed in any form or by any means other than with Mitel's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on Mitel's Internet sites may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. The copyrighted materials include all PDF material available for view and download, but this material is not available for reproduction or distribution.

TRADEMARKS

The trademarks, service marks, logos and graphics (the "Trademarks") appearing on Mitel's Internet sites are registered and unregistered trademarks of Mitel Networks Corporation or its subsidiaries (collectively "Mitel") or others. Other product names (not owned by Mitel) used in on this site are used with the permission of the trademark owner or for identification purposes only, and Mitel claims no rights in these trademarks. No license or right is granted by implication or any other means to use any trademark appearing on Mitel's Internet sites. If you have any questions about the use of Mitel's trademarks, or any other trademarks appearing on this site, please contact our legal department at 613-592-2122. Mitel vigilantly enforces its intellectual property rights and will actively seek the recovery of any costs and damages it may incur preventing the misuse or misappropriation of its property.

Here is a list of Mitel’s active and registered trademarks ›

END USER LICENSE AGREEMENTS

Mitel’s End User License Agreements (or EULAs) represent legal contracts between Mitel (the developer of software applications) and the user of such applications. Think of a EULA as a "software license", which is similar to a rental agreement where the user contracts through the purchase of software to pay for the privilege of using such software and agrees with the software developer (Mitel) to comply with all the restrictions that are stated in each EULA.

Here is a list of Mitel’s published EULAS ›

LAW ENFORCEMENT

Law enforcement officials may use the email address below for the submission of requests. Please note that a government-issued email address is required.

Email: [email protected]
Attention:Legal Department
Law enforcement officials who do not submit requests through the above email address should expect longer response times. Acceptance of service by email of legal process by any of this mean is for convenience and does not waive any objections, including lack of jurisdiction or proper service. Mitel will not respond to correspondence sent by non-law enforcement officials to the addresses above.

GDPR AND YOUR PRIVACY

Respecting the privacy of our customers and partners is integral to the way Mitel operates. Our GDPR and Privacy Policies outline how Mitel collects, protects, uses, and stores your personal data.

It also answers common questions such how we ensure that our third-party suppliers are GDPR-compliant and what safeguards are in place within the Mitel products and solutions you have in your IT system.

DATA PRIVACY REQUESTS :

To exercise the access, data portability and deletion rights associated with personal data that Mitel may have about you, you can submit a request to Mitel by either:

Calling our toll free number: 888-257-8624 (U.S. and Canada); or Emailing your request

All requests submitted to Mitel are subject to verification of your identity, or verification of the identity of a person authorized to act on your behalf. It may be necessary for Mitel to contact you to accomplish the verification of identity.

You may also review Mitel’s Privacy Policies >

BREXIT

Whilst the situation regarding “Brexit” is still unclear, Mitel is well positioned to be able to meet our customer Service Level Agreements (irrespective of the final outcome.) Mitel has reviewed all aspects of our operations that could potentially be impacted by a no-deal withdrawal from the EU, and have taken steps to ensure that our customers will continue to receive the same quality of service throughout the transition period and beyond.

Our UK operation is already optimised to serve our UK customers, having significant in-country logistics facilities along with UK-based Service and Support capabilities. Actions are also in place with our supply chain partners to ensure that our inventory level is sufficient to cope with any potential disruption at the UK ports. We therefore believe that our customers can have confidence in Mitel throughout this period of uncertainty, and Mitel shall continue to monitor the situation closely.

WARNING ABOUT GRAY MARKET GOODS

Please read the following WARNING before buying Mitel products from an online marketplace.
For a list of Authorized Mitel Partners that are sponsored by Mitel to offer products for sale, please see https://www.mitel.com/find-a-partner.