Unify OpenScape Management Applications

Unify OpenScape Management Applications is a comprehensive set of applications providing network automation, visibility and control – enabling your operations team to maintain a high performance network. Additionally, all Unify OpenScape Management Applications can be virtualized, promoting a more efficient and environmentally friendly data center. 

Unify OpenScape Management Applications

Unify OpenScape Management Applications is a comprehensive set of applications providing network automation, visibility and control – enabling your operations team to maintain a high performance network. Additionally, all Unify OpenScape Management Applications can be virtualized, promoting a more efficient and environmentally friendly data center. 

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Benefits of Unify OpenScape Management Applications

Simplicity

The OpenScape Common Management Platform integrates all management applications into a single consistent user interface. Unified single sign-on access for all management applications eliminates the need for multiple logins and passwords, thereby reducing complexity.

Flexibility

OpenScape Management interfaces utilize open standards like Service Oriented Architecture (SOA) allowing for integration into umbrella management systems. This enables the development of specialized management applications dictated by customer needs, or simple off the shelf integration into an existing umbrella management system.

Automation

Automating manual activities in network operations boosts speed, efficiency, and reduces human error, ensuring seamless integration with corporate directories and compliance with regulatory requirements. The OpenScape User Management and Fault Management automate user setup and fault ticketing, ensuring quick resolution and automatic escalation to meet service level agreements.

Enhanced Network Visibility

Real-time network monitoring enables teams to proactively address issues before they impact service, supported by a multi-level graphical overview and deep visibility into network layers. OpenScape Management Applications provide essential visibility for both physical and virtualized environments, aiding in meeting Service Level Agreements and Key Performance Indices.

Cost Control and Security

Effective oversight and management of communication resources help control costs and align them with network utilization. Collection and analysis of Call Detail Record brings into focus who, where, when and how assets are being utilized.

Strategic Advantage

A comprehensive and unified management solution transforms operation teams from daily firefighting to strategic planning, enhancing problem resolution, resource efficiency, and network reliability while reducing costs. OpenScape Management Applications provide automation, visibility, and control, making teams proactive, reducing human error, and ensuring network security.

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  • Unify OpenScape Common Management Platform

    OpenScape Common Management Platform reduces the need for system-specific knowledge and lowers training requirements with preconfigured workflows and templates that cut administration time. Enhanced security features, including increased user authorization, logging, Single Sign-On, and standardized interfaces with open APIs, prevent unauthorized access, provide accountability, and enable integration with umbrella management systems. 

  • Unify OpenScape Fault Management

    The rapid diagnostic and alarming capabilities of OpenScape Fault Management identify network issues early, reducing downtime and preventing service degradation. Its comprehensive observation of all corporate communication and data networks simplifies management, offers immediate error notifications, supports virtualization to cut hardware costs, and is cost-effective with standard hardware and software, scalable from small systems to large networks, and accessible from any point via a web-based client. 

  • Unify OpenScape Deployment Service

    OpenScape Deployment Service is an IP endpoint manager (phones, clients) responsible for configuration management, inventory management and software deployment. Plug & Play functionality eliminates the need for on-site installation and support, allowing customers to add and relocate terminals independently, reducing third-party service costs. Remote device maintenance, software updates, and comprehensive inventory management of the IP device infrastructure ensure cost control and lower overall maintenance expenses by keeping devices on the latest software versions. 

  • Unify OpenScape Accounting

    OpenScape Accounting monitors and assesses the usage of data and resources for the purpose of billing and cost control. It calculates the relevant communication costs based on call detail records. Whether this involves traditional connection charges or Voice-over-IP connections, OpenScape Accounting ensures accurate billing at the user or department level. In addition, OpenScape Accounting creates statistics for monitoring the communication traffic, providing transparency in relation to traffic load and communication costs. 

  • OpenScape Endpoint Management

    OpenScape Endpoint Management simplifies the deployment, control, and administration of IP devices within the OpenScape 4000 ecosystem. Its functionalities, such as profile creation, software deployment, and device searching, are accessible via API endpoints. Built on modern architecture, it is scalable and versatile, with common code ensuring consistency across all deployment types and installations.

ECOSYSTEM

OpenScape Management Applications integrate seamlessly with all your existing OpenScape applications to better serve customers and boost employee productivity. 

  • Unify OpenScape Voice

    OpenScape Voice effortlessly integrates voice communication with mobility, video and web conferencing, chat, messaging, presence, one-number service, and additional features, all within a unified framework. 

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  • Unify OpenScape 4000

    Invest in your future without losing your heritage. OpenScape 4000 is designed to offer customers cost-effective communication choices to optimize and secure communications that help enterprises to increase workplace productivity and effectiveness 

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  • Unify OpenScape UC

    OpenScape UC is a highly open and flexible Unified Communications solution that integrates with all your existing applications to better serve customers and boost employee productivity.

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