Significantly reduce operational costs through the ability to deploy your call center.
Enhance service through reduction in abandoned calls and back-office automation.
Deploy communications solutions that are easy to adopt, integrate, manage and use.
Sourcewell has selected Mitel as a preferred provider of communications and collaboration solutions for the third time in nearly 10 years. Having scored highest in its category by meeting or exceeding evaluation criteria for product performance, service delivery and value, Mitel's comprehensive portfolio provides you the widest variety of technology options to ensure the successful implementation of your long-term strategy.
Governments use mitel for cost savings, improved communications
Ashford Borough Council has been expanding its voice services with Mitel Communications Director (MCD), and around the Mitel Contact Center Solutions portfolio for several years and has found it to be a robust and reliable solution which provides them with solid options for future expansion.Read More
Milton Keynes Council, a local government authority in Buckinghamshire, England, provides a full range of services to nearly a quarter-million residents, including social services, tax, libraries, waste collection/disposal and planning, and is a local education authority.Read More
The City of York Council looked into how the council’s voice and data networks could be managed more efficiently, and turned to Mitel. After witnessing the improvements, the neighboring council of Harrogate Borough decided to upgrade its communications solutions as well.Read More
Does your customer service have room for improvement? Find out now with this tip sheet and see how you stack up against five best practices Mitel identified for improving customer service.Read More
Download the free guide to find out how to give your employees and your business the tools it needs to collaborate seamlessly and increase productivity.Read More
You can find our North American government contracts reference page here.