Working together, Mitel® and its solution provider, migrated CWT’s Canadian operations from a Mitel PBX infrastructure to Voice over IP (VoIP) switches, enabling the company to implement the advanced Mitel Teleworker Solution – and attain $180,000 in savings over three years. The new Mitel platform also delivers a broad range of benefits with remote management, advanced contact center management and toll bypass.
CWT’s home-based consultants now link directly into their office’s main phone system with just a single Internet connection. Canadian headquarters in Mississauga has also traded its analog lines for a single Primary Rate Interface (PRI), and the four branch offices are following suit.
Whitney National Bank, a growing institution, needed a reliable and advanced solution to improve customer experience.Read More
With an end-of-life phone system that lacked business productivity features, Weber State Credit Union was unable to accommodate growth.
Increased functionality, greater productivity and precision management wins over social enterprise The Wise Group.