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“The Mitel solution was cost-effective, and it really helped that we could manage most of the system ourselves,” said Fiona Marsh, Administration Manager, Gore Health.
The solution design, number plan and implementation was completed by Telesmart, providing Gore Health with a Mitel Unified Communications solution including work groups, audio conferencing, and voicemail integrated with each user’s Microsoft Outlook email account. The Mitel solution is running over a SIP service via a managed fibre network provided by Telesmart, with a disaster recovery solution diverting to mobile services, ensuring communications continuity in case of an outage.
The entire working solution was set up in parallel to Gore Health’s existing telephony, and the cutover was completed at 12 noon without a hitch.
Kids Plus Pediatrics needed a new phone system that would connect their offices.
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MedQuist was growing, and they need a cost-effective communications system that grew along with them.
Across Health Home Care provides in-home nursing for children in the Dallas/Fort Worth area. To better serve its patients and their families, Across Health Home Care needed to find a way to communicate and collaborate more efficiently with a remote nursing staff.
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