Product hero

Group and Pension Administrators

One-third of Texas-based Group & Pension Administrators’ employees worked from home, so when the company decided to migrate to the cloud, they needed a truly seamless solution that would facilitate productivity.

"When Mitel presented its cloud solution and the flexibility it provides, I realizedÔÇ»that it was the way for GPA to go moving forward,” said Mac McIntyre, VP of Technology GPA. "Mitel takes care of updating the system, but we can go in and add or delete extensions and still have all the capabilities we had before, but I don’t have to worry about managing the hardware."

    Goals
    • More than one-third of total workforce works from home
    • Managing two separate communications systems (Dallas, San Antonio) that were complex to update and maintain
    • IT wanted to focus on the healthcare business and get out of the hardware business
    Results
    • Complete cloud-based backup and recovery system—no high costs or crossed fingers
    • Same capabilities/control as premise-based system without the hardware headaches
    • MPLS network between Dallas and San Antonio offices eliminates inter-office toll charges
    • More convenient and cost-effective solution for ordering and activating new phone numbers

Find The Perfect Solution for Your Business

Similar Success Stories
Case Study
Blanchard Valley Health System

With a new Mitel communications system in place, this health care system was able to truly be there for patients, even during the chaos of the COVID-19 pandemic.

Read More
Case Study
Amstelland Hospital

When Amstelland Hospital in Amstelveen started looking for a replacement for its telephone switchboard, one of the most important requirements was optimum accessibility via portable handsets.

Read More
Case Study
BMI Health

When it came time for BMI Health to move their primary contact centre to new facilities, they saw an opportunity to upgrade to a new system with expanded capabilities.

Read More
Ready to talk to sales? Contact us.