Collaboration between Hotelbeds and Mitel goes back to 2006. The company’s growth was being held back by telephone equipment that had become obsolete with regards to its capacity for expansion, functionality and operative costs.
Hotelbeds needed to find an alternative solution to stand out in a competitive market and sought help from Barquiel & Hurtado, Hotelbeds IT services collaborator and Mitel partner in the Balearic Islands. A Mitel solution was proposed and MiVoice Business with 3300 controllers was selected for the head office, replacing the old PBX systems.
“We recommended Mitel because of the excellent value for money it offers our customers, and also because it uses solid, flexible, proven and trustworthy technology. Mitel is a company that gives you confidence,” said Francisco Hurtado, Managing Director of Barquiel & Hurtado.
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