• Hospitality
  • Global
  • Midsize
  • Premise

Hyatt Hotels Corporation

Hyatt manages luxury hotels and resorts around the globe, and both customers and employees needed a lot from their communications system.

Icon

At a Glance

Hyatt Hotels Corporation has worked with Mitel for 25 years, so when they needed to upgrade to a modern communications solution that could provide the round-the-clock exceptional customer experience they built their reputation on, they turned to Mitel.

 

"Mitel has been a great partner and focused on growing mobility and ensuring the solutions that are being deployed are solvent," said Jeff Bzdawka, Senior Vice President of Global Hotel Operations.

Icon

Goals

  • Improve easy of use and mobility
  • Reduce communications costs
  • Ensure consistent, excellent customer experience
Icon

Results

  • Increased integration boosted productivity and reduced amount of management needed
  • Improved cost efficiency and Total Cost of Ownership
  • More reliable system enhanced customer experience
Learn more

Find The Perfect Solution for Your Business

See our solutions