- Healthcare
- North America
- Enterprise
- Premise
MedQuist
As MedQuist grew, so did their communications and real estate costs. With 130 service centers, multiple accounts and billing, contacts and escalation points, disparate communications systems, structural cabling costs, and real-estate expenses, the company’s legacy communications system was becoming difficult to manage and its bottom line was suffering.
“The Mitel Teleworker Solution and UC Advanced applications have enabled us to interact with our employees, monitor their progress, and maintain cohesive communications. Integration with US Advanced gives us and our employees a virtual and visual presence and availability at all times, and it even allowed us to dramatically reduce our real estate costs.”
-Lauren Johansson Manager of IP Telephony Services MedQuist.