MedQuist needed to identify where the greatest cost savings could be realized, short of adjusting their work force. A new, long-range strategy had to be created to meet the growing needs of their customers without opening more service centers and accumulating real estate costs. The company wanted to attract the most qualified employees regardless of whether they lived near a service center.
“The Mitel Teleworker Solution and UC Advanced applications have enabled us to interact with our employees, monitor their progress, and maintain cohesive communications,” Lauren Johansson Manager of IP Telephony Services MedQuist. “Integration with US Advanced gives us and our employees a virtual and visual presence and availability at all times, and it even allowed us to dramatically reduce our real estate costs.”
NHIS worked with Mitel to provide reliable communications their 13,000 users could count on.Read More
Kids Plus Pediatrics needed a new phone system that would connect their offices.Read More
Jessie May, a children’s hospice-at-home service, decided it was time to upgrade their communications system as well. They needed a more modern solution that would help them better deliver the outstanding care their young patients needed.Read More