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Taft School

Founded in 1890 as a private boarding and day school, Taft School’s mission is to educate the whole student. At their beautiful 226-acre campus in Watertown, Connecticut, 595 students from 33 states and 44 countries are educated by 129 faculty members, averaging 11 students per class for a 1:5 teacher-student ratio.

"Mitel’s services had always been stable and reliable," said System Administrator Frank Trosky. "We were somewhat reluctant to move to the cloud though. We weren’t sure how reliable the phone system would be. However, once we used some cloud-based phones in a demo environment set up by Mitel, we were confident the cloud was the right choice.”

    Goals
    • Upgrade legacy systems that had limited capabilities and required major, costly upgrades
    • Implement a solution with more points of service and a better way of gathering information in the event of an emergency
    • Reduce strain on IT teams
    Results
    • Reliable, scalable unified communications system
    • Cost savings on servers, upgrades and DID (direct inward dialing) numbers
    • Improved business continuity and flexibility for IT
    • Enhanced responsiveness and focus in the event of an emergency

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