- Healthcare
- North America
TELErhythmics
TELErhythmics staff manages 400-500 calls per day and has long seen the value of call recording as part of its operations. Unfortunately, the company’s previous call recording solution was outdated and underperformed in a number of key areas. Two of the primary issues were difficulty locating specific calls and limited storage duration.
“Having Mitel’s Quality Management solution has definitely saved us business,”
said CEO Jan Callaway.
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