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After consulting with the Med+Plus division of Business Computers of Memphis, TELErhythmics decided to replace its old system with Mitel’s MiVoice Call Recording and Quality Management software.
The solution is used as a training tool to demonstrate to staff members how they are expected to perform and give them real world examples. It’s also used in the event of patient disputes or complaints regarding quality of service.
“Having Mitel’s Quality Management solution has definitely saved us business,” said CEO Jan Callaway.
A healthy communications solution delivered at Gore Hospital, delighting staff and patients.
Read MoreThe Children’s Hospital of Eastern Ontario (CHEO) relies on Mitel for seamless connectivity during its annual 24-hour telethon.
Read MoreJessie May, a children’s hospice-at-home service, decided it was time to upgrade their communications system as well. They needed a more modern solution that would help them better deliver the outstanding care their young patients needed.
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