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After consulting with the Med+Plus division of Business Computers of Memphis, TELErhythmics decided to replace its old system with Mitel’s MiVoice Call Recording and Quality Management software.
The solution is used as a training tool to demonstrate to staff members how they are expected to perform and give them real world examples. It’s also used in the event of patient disputes or complaints regarding quality of service.
“Having Mitel’s Quality Management solution has definitely saved us business,” said CEO Jan Callaway.
Kids Plus Pediatrics needed a new phone system that would connect their offices.
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MedQuist was growing, and they need a cost-effective communications system that grew along with them.
Across Health Home Care provides in-home nursing for children in the Dallas/Fort Worth area. To better serve its patients and their families, Across Health Home Care needed to find a way to communicate and collaborate more efficiently with a remote nursing staff.
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