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Tessie Cleveland Community Services Corporation (TCCSC)

Los Angeles-based healthcare non-profit TCCSC needed a more modern, reliable way for their health workers to communicate, while also maintaining security and confidentiality.  TCCSC chose Mitel's MiCloud Flex because it's a simple, cost-effective cloud solution with excellent disaster recovery capabilities offering truly seamless communications, boosting productivity and efficiency.

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“We needed a solution that delivered security, call quality, flexibility and disaster recovery. Only Mitel demonstrated that they could do it all and do it in the cloud for less money than we were paying with our premise-based solution.” Simon Dayan, Director of IT for TCCSC

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Migrating its communications to the cloud enabled TCCSC to deliver more value to patients and doctors while saving money. Now, the non-profit has the seamless communications and collaboration needed to continue growing and improving for years to come, and can count on its solutions to grow along with it.

    Goals
    • Exceptional security and encryption to safeguard medical data during communication/transmission
    • A fail-safe way to keep communications and critical health services in play
    • Healthcare workers needed to stay connected to their team (and to critical healthcare data) from any location
    Results
    • Fast, seamless disaster recovery that is geo-independent and fully redundant 
    • Health workers can now collaborate effectively across borders in real time to improve patient care 
    • Advanced encryption meets compliance requirements for privacy/security and protects data as it moves between facilities and mobile devices

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