Defining and differentiating your CX in 2023: what are the trends


What do customers really want from your brand? In times of economic uncertainty and global instability, the answer is likely to be consistency, reliability and trustworthiness. Even if their favorite product is out of stock, or the price has increased since their last purchase, great customer experience can smooth out the rough spots.

This webinar, focus on emerging and continuing customer experience trends for 2023, including the employee experience trends that affect your employee’s ability to deliver great CX.

Dan Gingiss
Chief Experience Officer
The Experience Maker, LLC
Nick Riggott
Nick Riggott
Country Sales Director UKISA

Ready to talk to sales? Contact us.