MiCloud Connect Plug-in for Microsoft Outlook

Control your phone from Outlook.

The MiCloud Connect Plug-in for Microsoft Outlook improves click-to-dial functionality, allowing users to easily and instantly dial contact phone numbers on their MiCloud Connect phones from within the Outlook application. Click-to-dial eliminates “fat finger” dialing mistakes and accelerates the interaction with customers, colleagues and partners.

The MiCloud Connect Plug-in can be used to dial a number contained in an email message or signature line. The MiCloud Connect Plug-in will recognize phone numbers in an email, add SmartTags for easy dialing with or without caller ID enabled, and provide a drop-down selection for dialing. Of course, you can also dial phone numbers in contact records. Add a phone number to a contact once, and never dial it again

Key Benefits
No Additional Cost
The Mitel Connect CLOUD Plug-ins for Internet Explorer, Firefox and Chrome are available to all Mitel Connect CLOUD subscribers without additional charge.
Speed and Stability
The Mitel Connect CLOUD Plug-in for Outlook is a hosted plug-in, avoiding the stability and installation issues caused by other CTI (Computer Telephony Integration) client-based applications.

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Features
    • Supported Outlook Versions – The following versions of Outlook are supported: 2003, 2007 and 2010 (SmartTags are not supported for Microsoft Outlook 2003).

    • How to Get Them – Mitel Connect CLOUD phone system subscribers can install the Mitel Connect CLOUD Plug-ins at support.shoretel.com. Installation is quick and easy. If you are not an Mitel Connect CLOUD phone system user, contact us today to learn more about how MiCloud Connect’s sophisticated features like the Mitel Connect CLOUD Plug-in for Outlook can help you improve productivity and increase revenue.

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