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MiVoice Business

The on-premise business phone system that has everything your organization needs to deliver great customer experiences.

MiVoice Business is at the heart of Mitel’s leading on-site communication solution (comprising of MiVoice Business, MiCollab, MiTeam Meetings & MiContact Center Business), enabling your organizations employees to instantly benefit from unified, scalable and mobile communications. It’s everything your business needs to take its communications to the next level—through mobility, team collaboration, video conferencing and exceptional customer experience delivery.

KEY BENEFITS
Platform for Success
MiVoice Business is designed to meet the needs of businesses from 5 to 130,000 users, in a single site or a multi-site network that spans the globe.
Enhance Customer Experiences
MiContact Center Business nurtures profitable customer relationships by phone, chat and email.
Comprehensive Desktop Suite
The suite includes desktop phones, attendant consoles, softphones and accessories.
Flexible Deployment
Software running on Mitel Collaboration Service Appliances can be installed on industry-standard x-86 servers in a virtualized environment, which eliminates the need to support multiple appliances, especially for customers who choose a centralized UC deployment. 
Fully Integrated UC Suite
From secure teleworking to simplified teamwork solutions, our integrated UC suite has you covered.

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MiVoice Business FEATURES
    • Single Enterprise Identity
    • Dynamic Extension
    • Single Number Reach
    • Hot Desking
    • Teleworker
    • Flexible Deployment
    • Auto-Attendant

    • Flexible Day/Night Mode
    • Call Routing
    • Unified Messaging
    • Flexible Music On Hold
    • Enhanced Call Screening
    • Embedded Meet Me Conferencing
Flexible, Easy-To-Manage Platform

Web-Based Management ensures administrators can deploy a multi-platform MiVoice Business solution from their web browser as if it was a single platform solution.

On-Site Phone System

  • No need to combine tools from multiple vendors. MiVoice Business delivers an end-to-end on-site phone and unified communications solution from a single provider.
  • Mobile First IP Phones –The MiVoice 6900 series boasts exceptional HD audio quality, one-touch Bluetooth pairing and seamless integration with your mobile phone.
  • IP telephony features -- Enjoy voicemail, auto attendant, music on hold and meet-me conferencing

Teams are counting on Mitel and MiVoice Business
Case Study
Mitel & MLB London Series 2019

Mitel is helping bring Major League Baseball™ to Europe for the first time ever. During the historic series, Mitel will provide London Stadium with an advanced platform that powers team communications on and off the field.

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Case Study
Tottenham Hotspur Football Club

When Tottenham Hotspur began building a new sports and entertainment stadium, they needed a way to improve customer service capabilities and employee collaboration. Mitel was there to answer the call.

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Case Study
Philadelphia Phillies™

As the Phillies™ organization continued to grow, they needed a communications system that kept up with its mobile staff, streamlined communications and improved the fan experience, so they turned to Mitel.

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Case Studies from People Like you
Case Study
Tulane Health Science

The Tulane Health Science Center needed a secure and cost-effective communications tool for remote workers, and found the solution with Mitel.

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Case Study
HealthEast

HealthEast worked with Mitel to upgrade its contact center and communications solution.

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Case Study
Kids Plus Pediatrics

Kids Plus Pediatrics needed a new phone system that would connect their offices.

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Are you an existing Mitel MiVoice Business customer on Release 5.0 through Release 9.0? Have you updated your security certificate?

  

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Interested in purchasing this for your business?

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