OpenScape Branch

Introducing OpenScape Branch: keep your remote teams seamlessly connected with the same capabilities and capacities as your headquarters. Even during unexpected events like network failures, your team doesn't just stay afloat—they excel. With reliable UC features, local phone system connectivity, enhanced network security, and more, OpenScape Branch ensures your remote workforce thrives in any situation.
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Benefits of OpenScape Branch

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Designed for the OpenScape Voice

The OpenScape Branch provides the remote office with an industry leading, cost-effective, survivable and feature rich remote branch solution for OpenScape Voice networks.

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Security

OpenScape Branch ensures secure communication through encrypted SIP and management signaling. The integrated Session Border Controller (SBC) enhances security with features such as a firewall and Virtual Private Network (VPN).

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Fits the Unique Needs of Any Size Organization

Large, small or in between, OpenScape Branch is designed to fit the unique needs of any size organization at each stage of its growth. Several models available: from 50 until up to 6,000 users.

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Deployment Flexibility

OpenScape Branch offers unparalleled flexibility, accommodating six distinct deployment scenarios—Proxy, Proxy ACD, SBC Proxy, Branch SBC, ATA, and Gateway Only—based on your network topology. This adaptability ensures optimal performance and seamless integration within any network environment.

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Simplicity

The OpenScape Branch is fully manageable via the Common Management Portal (CMP) as a single network element, lowering operational costs and making it "zero touch" when it comes to maintenance.

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Maximizing Business Continuity

Leveraging the benefits of an open architecture in a Voice-over-IP enterprise communication environment, the OpenScape Branch is a SIP-based server that dramatically increases business continuity while lowering operational costs.

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Achieve Seamless Remote Connectivity

Whether at a branch office or working from home, your team will experience seamless integration with the same features and performance as if they were at the main office, ensuring productivity and collaboration remain uninterrupted. 

OpenScape Branch bridges the gap between remote and headquarters, providing uniform connectivity and capabilities for all users, regardless of location.

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Ensure Uninterrupted Performance During Network Failures

With local phone system connectivity and network security in place, your remote team not only stays connected but thrives, maintaining access to essential UC features and local PSTN services without any disruption. 

Ensure your remote operations continue smoothly with OpenScape Branch's robust survivability features, designed to keep your team connected and operational even during network outages.

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Enhanced Security for Your Remote Operations

Enjoy peace of mind with advanced security measures that protect your remote workforce, offering a secure, reliable connection that safeguards your business communications and data integrity.

 OpenScape Branch provides integrated digital interfaces and an in-built Session Border Controller, ensuring secure SIP trunking support and fortified network security for all remote operations.

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ECOSYSTEM

The OpenScape Voice ecosystem is there for you. By seamlessly synchronizing voice with mobility, video and web conferencing, chat, messaging, presence, one-number service, we harmonize your communications into a single framework.

OpenScape Voice

OpenScape Voice effortlessly integrates voice communication with mobility, video and web conferencing, chat, messaging, presence, one-number service, and additional features, all within a unified framework.

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OpenScape Session Border Controller

OpenScape SBC is a next generation session border controller that enables OpenScape SIP-based communication and applications to be securely extended beyond the boundaries of a VoIP Enterprise network.

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Devices & Accessories

Desk phones, digital cordless (DECT), Wi-Fi handsets, conference phones, accessories, and more? Mitel has those too. No need to combine tools from multiple vendors. Mitel delivers an end-to-end, on-site phone and unified communications solution from a single provider.

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White Paper

Aragon Research Names Mitel Contact Center Leader for 2025

As a first-time recipient of the Leader designation for 2025 in the Contact Center Globe, Mitel’s offerings align with the direction of the Contact Center industry and the demands of the market 

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Features

  • Survivable Branch office solution for OpenScape Voice
  • Survivability for Contact Center agents and Trading Turrets
  • Integrated analog adaptor for legacy device support
  • Fits into virtualized architecture (VMware), delivered as a vApp

  • Scales from 50 users to 6,000 users
  • Integrated digital interfaces for PSTN interconnection (PRI/BRI)
  • Integrated Session Border Controller for SIP Trunking support (portable SIP Session licensing)
  • Licensing options – Permanent (CAPEX), Subscription (OPEX)
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