OpenScape Management Applications

OpenScape Common Management Platform reduces the need for system-specific knowledge and lowers training requirements with preconfigured workflows and templates that cut administration time. Enhanced security features, including increased user authorization, logging, Single Sign-On, and standardized interfaces with open APIs, prevent unauthorized access, provide accountability, and enable integration with umbrella management systems.

The rapid diagnostic and alarming capabilities of OpenScape Fault Management identify network issues early, reducing downtime and preventing service degradation. Its comprehensive observation of all corporate communication and data networks simplifies management, offers immediate error notifications, supports virtualization to cut hardware costs, and is cost-effective with standard hardware and software, scalable from small systems to large networks, and accessible from any point via a web-based client.

OpenScape Deployment Service is an IP endpoint manager (phones, clients) responsible for configuration management, inventory management and software deployment. Plug & Play functionality eliminates the need for on-site installation and support, allowing customers to add and relocate terminals independently, reducing third-party service costs. Remote device maintenance, software updates, and comprehensive inventory management of the IP device infrastructure ensure cost control and lower overall maintenance expenses by keeping devices on the latest software versions.

OpenScape Accounting monitors and assesses the usage of data and resources for the purpose of billing and cost control. It calculates the relevant communication costs based on call detail records. Whether this involves traditional connection charges or Voice-over-IP connections, OpenScape Accounting ensures accurate billing at the user or department level. In addition, OpenScape Accounting creates statistics for monitoring the communication traffic, providing transparency in relation to traffic load and communication costs.

OpenScape Endpoint Management simplifies the deployment, control, and administration of IP devices within the OpenScape 4000 and OpenScape Voice ecosystems. Its functionalities, such as profile creation, software deployment, and device searching, are accessible via API endpoints. Built on modern architecture, it is scalable and versatile, with common code ensuring consistency across all deployment types and installations.