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Carlsberg Breweries

This global beer brand was pleasantly surprised by how easily its existing Mitel systems integrated with its new Microsoft cloud platform. The flexibility and integration capabilities of the Mitel solutions combined with the reach of Microsoft to make a powerful communications solution.

Carlsberg's business communications strategy has been clear: move IT systems to the cloud whenever possible. So when its UK headquarters needed to make a quick transition to Microsoft Azure, it knew it was time to put its Mitel communications and contact center solutions to the test. Relying on Mitel's reputation and history of reliability proved to be well founded; the team discovered that not only was the Mitel technology up to the challenge, but that it provided the perfect blend needed to support its digital transformation.

"We never even looked at other vendors. It was an obvious choice for us to continue to go with Mitel." —Laurent Gaertner, Director of Global Network and Hosting, Carlsberg Breweries

    GOALS
    • migrate existing on-site communications and contact center system to Microsoft Azure cloud platform
    • full integration completed in just two months
    RESULTS
    • migration deadline of two months achieved, with barely a hiccup
    • existing communications and contact center systems successfully integrated with Microsoft Azure cloud
    • cloud platform provides scalability that will reduce CAPEX and OPEX going forward
    • stronger cybersecurity posture thanks to latest security updates and patches

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