The hospitality industry is undergoing a transformative shift. From evolving guest expectations to complex cybersecurity requirements and operational demands, today’s hospitality providers must continually innovate to stay ahead. Guests now expect more than a place to stay—they expect personalized, connected, and seamless experiences at every touchpoint.
At Mitel, we know that communication is the heartbeat of hospitality. Whether it’s coordinating front desk operations, enabling real-time guest service, or streamlining staff communication across properties, effective communication drives operational excellence and delivers unforgettable guest experiences.
That’s why we’re investing in technology and partnerships designed specifically for the unique needs of the hospitality industry. By delivering reliable, flexible, and secure communication solutions, we empower hospitality businesses to exceed guest expectations and adapt to the demands of a digital-first world.
Key to this mission is our network of Hospitality Specialization Partners—a group of industry-leading experts who bring deep knowledge and experience in hospitality technology. These partners are carefully selected and annually evaluated based on strict performance, expertise, and innovation criteria. They work closely with Mitel’s hospitality-focused teams, helping us stay ahead of industry trends and develop purpose-built solutions that enhance both guest satisfaction and operational efficiency.
Today, we are proud to recognize and celebrate our 2025 Hospitality Specialization Partners. Their commitment to excellence, deep understanding of the industry, and collaborative spirit are helping shape the future of hospitality.
Together, we’re creating a more connected, guest-centric world for the hospitality industry.
2025 Hospitality Specialization Partners:
Electronic Communication Services
Great Lakes
Intech Systems of Tallahassee
Mid-Atlantic Business Communication
Norcom Communication Solutions
Peterson Communications Group, Inc.
Redwood
