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IndustriesRead moreImprove the K-12 Teaching Experience with Mitel Unified Communications Solutions
This is the second blog in a series about the communications challenges in K-12 school districts and Mitel’s unified communications solutions to those challenges. The first blog focused on enabling efficient communications and staff agility across a school district. This blog will focus on how that investment can improve the teaching and learning experience. -
Productivity & EfficiencyRead moreThe Workplace Evolution of the Electronic Office
Meet the next generation of working styles. -
IndustriesRead moreHow to Solve K-12 Staffing Challenges with Mitel Unified Communications Solutions
K-12 school districts are more than educational institutions. They are also creators of communities. Each school connects its surrounding neighborhoods. And when individual schools combine to become a single, unified school district, they join an entire town or city. -
Business PhonesRead moreHow to Clean Your Phone
The COVID-19 pandemic caused us all to become more aware of cleanliness, hygiene, and what we're touching. -
Digital TransformationRead moreTech-Savvy Finance: Improving Financial Services Workflows with Automation
The financial services landscape is changing rapidly. As more customers move their money to online-only co-ops and invest in cryptocurrency, traditional financial institutions like banks, credit unions, building societies, and investment management firms must revolutionize their services or face losing revenue to new digital disruptors. -
Customer ExperienceRead moreOn-Hold Messages 101: How to Create a Great On-Hold Experience
Waiting on hold is a part of doing business, and the abandoned rate for these callers is very high. -
IndustriesRead moreTransforming the Banking Customer and Employee Experiences with Mitel
Agile, innovative financial technology companies, or fintechs, are disrupting the competitive landscape for banks and credit unions by offering new digital gateways to banking, payments, credit, and investing services. Because they were ‘born digital,’ fintechs are data–driven and excel in delivering convenient, easy–to–use services. They exploit technology to their advantage, offering 24/7 availability, instant video meetings, and informed responses to recent customer behavior. And because fintechs don’t need branch networks to sell and distribute their services, they can offer aggressive rates and low prices while retaining good margins. -
Communications & CollaborationRead moreConflict Management 101: Resolving Conflict in Business Communications
No matter the cause, workplace conflict is widespread. Over one-third (36%) of people report dealing with conflict often or even all of the time in their jobs. Managers spend over four hours each week dealing with conflict on average.
While conflict is unavoidable, experts agree it’s essential to resolve any issues before they become big problems. When handled correctly, conflict can be a way to identify opportunities to learn and grow stronger as an organization. -
Communications & CollaborationRead moreIn Healthcare, Fewer Devices Means Better Collaboration
Even before healthcare professionals began grappling with the COVID-19 virus, hospital systems had started to evaluate how best to modernize their communications.