AI

In this conversation, Mitel CMO Eric Hanson sits down with tech analyst and influencer Evan Kirstel to unpack what's really happening inside enterprise organizations right now: a shift away from chasing technology and back toward the fundamentals of how work actually gets done.

Discover how agentic AI is transforming hospitality by moving beyond content generation to automate workflows, streamline operations, and enhance guest experiences.

As AI makes voice interfaces more powerful, organizations must rethink the cloud-first approach. Discover how hybrid communications architectures support performance, compliance, and ROI.

In complex environments, orchestration layers unify communication tools, reduce friction, and enable faster, governed responses across systems. See how Mitel Workflow Studio acts as a logic layer across your communication stack.

Discover 2026 predictions for unified communications, focusing on flexibility, security, and evolving user experiences.

In 2025, enterprise AI moved from pilots to production. Learn why hybrid infrastructure, not models, will define AI ROI, compliance, and CX in 2026 in Mitel CMO Eric Hanson's blog.

Mitel CX 2.0 is designed for enterprises that are looking to solve such disconnects between the patient/customer experience and employees, from frontline to back-office and the field.

Workflow Studio provides the automation backbone to make that synchronization real, by connecting people, data, and processes into a single continuous flow.

Part 2 of our AI Revolution series breaks down the tech behind Agentic AI — and shows how to implement it securely, strategically, and at scale.

How autonomous AI agents are transforming the way we work, communicate, and serve customers.