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“As a government agency accountable to its constituents, there was a rigorous process and lots of scrutiny to make sure we made the best decision for our citizens,” said Darryl Polk, Chief Innovation Officer and DoIT Director.
“Mitel and their partner presented the most comprehensive and easy-to-use system at a great value. Replacing the entire phone system enterprise-wide created serious fiscal challenges. We’re thrilled that with Mitel Connect ONSITE we can upgrade this critical infrastructure with the latest Internet-based technology, ensuring our system will be viable into the future, while also being able to understand and accurately forecast our costs,” Polk adds.
Responsible for delivering the Scottish Government’s nationwide energy efficiency scheme, Warmworks relies on a high-quality contact center function.
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Virginia Utility Public Service went with Mitel to help keep excavators and diggers safe.
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The United Service Organization depends heavily on it’s VoIP phone service, so they worked with Mitel to ensure that technology was reliable and cost-effective.
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