The Red Sox wanted their communications to keep pace with technology and provide great customer service to fans. When evaluating vendors, a solution that enabled effective communication with season ticket holders, front-office personnel, sales teams and baseball scouting personnel out in the field was pivotal to the Red Sox.
Major League Baseball (MLB) needed a way for all 30 teams to have a better way to communicate on the field by providing a common user experience. Mitel helped the MLB give players, coaches and officials with simple communications, which also enhanced the fan experience.Read More
Salt River Fields modernized its telecommunications solution with Mitel, serving the needs of three different organizations in the process.Read More
When it came to handling those interactions, the Giants looked for a high-performance solution that integrated with the club’s CRM, reduced complexity in the office and saved money.Read More