Chervon

CHERVON is currently expanding its manufacturing facilities in China and undergoing significant domestic and global growth. The company required a cost-effective and flexible communications solution to keep pace with the organization’s evolution.

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In 2013, CHERVON’s North American operations implemented a Mitel Unified Communications (UC) solution across its eight offices in the United States and Canada. In its two years of operation, the Mitel solution has significantly improved communications and reduced telephony costs.

“The benefits from our new [Mitel] system have been immediate,” said Dehui Wu, IT Infrastructure Manager at CHERVON. “The voice quality is very high and our calls between China and North America are at no cost.”

Goals

Cost-effective and flexible communications solution

Results

Reduced international call costs
Simplified administration and reduced operational costs
Improved communication both domestically and internationally
Better communications and higher productivity for travelling staff
Flexible platform scaling to meet business growth

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