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Location: United States
“As a government agency accountable to its constituents, there was a rigorous process and lots of scrutiny to make sure we made the best decision for our citizens,” said Darryl Polk, Chief Innovation Officer and DoIT Director.
“Mitel and their partner presented the most comprehensive and easy-to-use system at a great value. Replacing the entire phone system enterprise-wide created serious fiscal challenges. We’re thrilled that with Mitel Connect ONSITE we can upgrade this critical infrastructure with the latest Internet-based technology, ensuring our system will be viable into the future, while also being able to understand and accurately forecast our costs,” Polk adds.
The bustling port city of Baltimore, the 29th largest city in the US, is home to John Hopkins Hospital, the Inner Harbor Historic Seaport, and two professional sports teams. It employs almost 14,000 people across more than 60 agencies and departments.
Read MoreThe City of Marseille wanted to modernize its entire telephony system by adopting a two-step approach: an iso-functional migration and progressive addition of unified communications services.
Read MoreOakland’s outdated PBX-based phone system was failing and a lot of its network equipment was nearing end-of-life. It was time to replace both the network and the telephone system.
Read More