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Cooke Center had heard glowing recommendations about the Mitel solution from other technology professionals in the education industry. Mitel was lauded for ease of configuration, which was welcome news when dealing with a difficult system.
Five years later, Cooke Center wanted to deploy new phones at two of their locations. They chose Mitel Connect HYBRID (composed of both on-site and cloud deployments), which allows organizations like Cooke Center to add new sites via the cloud while leveraging the existing initial investment in on-site equipment.
“All the systems support each other and Mitel Connect HYBRID gives us a clear idea of how to plan for future growth,” said Lisanne Norman, Director of Technology.
New Jersey SHARES is a statewide, non-profit organization that provides temporary assistance to individuals and families in need of help paying their energy bills. Its large call volume couldn’t be accommodated, calls were dropped, reporting was unreliable and call monitoring was difficult.
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Connecticut’s Taft School aces unified communications with more advanced technology and cost savings.
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Make-A-Wish needed to keep costs low while upgrading their communications system.
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