Telephony goes hand in hand with cinema operations,” said Adam Wrightson, Hoyts Group technology director.“Whether it is for booking a popular movie or responding to inquiries on show times, an efficient telephony system is integral to the cinema business. Using the one Mitel unified IP telephony system also promotes teamwork and stronger integration across the entire company.”
Remote capabilities for inbound agents
Free calls between the office and cinemas
Improved customer experience
Better call management
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