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Liverpool Football Club

When Liverpool FC needed a way to improve employee collaboration and the fan experience, they turned to Mitel.

As the Official Global Unified Communications Partner of Liverpool FC, Mitel is working to improve the fan experience, enhance employee collaboration, and unify existing business and communications technology.

"We're delighted to welcome Mitel as our new Official Global Unified Communications Partner. We are always looking for ways to enhance the experience that we provide to our supporters. With Mitel's expertise, we will upgrade our technology and improve the speed and quality of our service. In addition, we will have the ability to introduce new channels and intelligent fan self-service capabilities. Ultimately, the partnership with Mitel will enable us to simplify fan journeys and create seamless interactions."

Billy Hogan, Managing Director and Chief Commercial Officer, Liverpool FC

    GOALS
    • Ensure a seamless communications experience for a mobile workforce
    • Improve the fan experience
    • Integrate with existing business and communications technology
    INTENDED OUTCOMES
    • Flexible solution allows employees to collaborate from anywhere, on any device
    • Advanced contact center capabilities deliver omni-channel support and personalized experience to engage fans better
    • Integration with technology provides consistent user experience and helps extend the value of existing tools

Is Your Company Performing at its Peak?

 

When the game is on the line, Liverpool trusts Mitel to:

  • Keep employees connected from any device, anywhere
  • Power its cloud communications and contact centre operations
  • Improve the fan experience

Imagine what Mitel can do for your organization. Contact us to help you drive peak performance today.

High performing organizations all over the world trust in Mitel.

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