Product hero

Lovejoy Independent school district

The Lovejoy Independent School District is comprised of six campuses located in Collin County, Texas, just 25 miles north of Dallas. They were looking for a reliable, easy-to-use phone system that would increase safety and improve collaboration and productivity across six campuses.

With Mitel’s 911 solution, the phones are tied to a physical room, so any time 911 is dialed from any phone on any campus, a group of individuals at the campus and district level are notified.

Dennis Womack, Assistant Superintendent of Operations explained, “When there’s a 911 call, the administrative office staff, receptionist, counselor, nurse and principal all receive an email and text notification alerting them that 911 has been called, as well information on which room and extension number called 911.”

goals
  • Outdated, unreliable Nortel phone system offered limited features and inhibited productivity
  • In an emergency, there was no way to quickly communicate important information to the right people
results
  • Faster, more effective communication in times of crisis
  • Increased ease of use and reliability across all campuses
  • Reduced complexity, saving valuable IT resources
  • Less in-class distractions with “meeting mode” feature on all phones
  • Less wasted time with better voicemail and conferencing features
SIMILAR SUCCESS STORIES
Wits University Thumbnail
Case Study
University of the Witwatersrand

The University of the Witwatersrand (Wits University) is a public sector organisation and the largest educational institution in Johannesburg, South Africa. Wits celebrated its centenary and is internationally distinguished for research, high academic standards, and commitment to social justice in Africa and beyond. Wits University has five faculties, 33 schools, and two campuses over 400 acres. There are over 8,000 employees and stakeholders, including over 2,000 students and 17 residences for student accommodation.

Read More
General image of university students
Case Study
Global Public Research University in California

This California global public research university educates more than 19,000 students in liberal arts, engineering, science, and technology annually. Its communications needs have changed over the years, but its mission is to encourage learning, research, and connection.

Read More
Students working with laptops
Case Study
Binghamton University

Enrolling more than 18,000 students across three campuses in upstate New York, Binghamton University had complex telecommunications needs, encompassing a range of services, including emergency phones, elevators, courtesy phones, and parking gates.

Read More
Ready to talk to sales? Contact us.