With Mitel’s 911 solution, the phones are tied to a physical room, so any time 911 is dialed from any phone on any campus, a group of individuals at the campus and district level are notified.
Dennis Womack, Assistant Superintendent of Operations explained, “When there’s a 911 call, the administrative office staff, receptionist, counselor, nurse and principal all receive an email and text notification alerting them that 911 has been called, as well information on which room and extension number called 911.”
The University of Liverpool had an ageing and expensive telephony system with limited scalability and resiliency, so they upgraded to MiVoice Business.Read More
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