Products

Contact Center

Collaboration

Business Phone Systems

Phones & Accessories

800-722-1301

Contact Us  |  Find a Partner

Solutions

Business Need

Industry

Business Size

Services

Our Products

Support

Customer Support

Customer Training

Partner Support

Contact Sales

800-722-1301

Contact Us  |  Find a Partner

Learn

Blog

About

Careers

Case Studies

Resource Center

Search

Blog

Login

Location: United States

Select your Language
Americas
Europe
Oceania
Happy child in fire fighter uniform sitting behind the wheel of a firetruck

make-a-wish america

Make-A-Wish is committed to keeping its operational costs as low as possible. So when it became apparent that the company’s expanding operations were placing added pressure on their existing communications system, Make-A-Wish made the call to longtime partner Trans-West Network Solutions and Mitel.

Download Now

Customer Success
Customer Success

Working with Trans-West Network Solutions, Make-A-Wish quickly identified Mitel as the one communications provider that could deliver everything the organization and its employees needed in a single, low-cost solution.

“Mitel came in with very competitive pricing, a better solution and ease of use. All these things just make my life easier,” said Daniel Rivera, Manager of Technical Services.


    Goals
    • Employees spread across local chapters around the country, including many who work at home
    • Needed to keep communications and travel costs to a minimum
    • Wanted a solution that could be quickly deployed so new employees/chapters could be on boarded easily and collaborate from day one 
    Results
    • Reduced operational costs with a single, easy-to-manage system—the entire communications system can be managed by a single administrator
    • Delivered advanced features including single-number reachability, unified messaging and audio/ web conferencing
    • Every chapter, from the smallest to the largest, now shares the same collaborative capabilities for greater efficiency and productivity
    • Lowered the cost of launching new chapters 

Products


Enterprise Collaboration Software & Tools: MiCollab

Business Phone Systems

On-Premise Business Phone Systems: MiVoice Business

Find The Perfect Solution for Your Business

Solutions
Similar Success Stories
Case Study
United Service Organization

The United Service Organization depends heavily on it’s VoIP phone service, so they worked with Mitel to ensure that technology was reliable and cost-effective.

Read More
Case Study
Ronald McDonald House New York

In need of a telephony system upgrade, Ronald McDonald House New York began looking for an on-site PBX that was simple and cost-effective. 

Read More
Case Study
Minnie's Food Pantry

Minnie’s Food Pantry was founded by Dr. Cheryl “Action” Jackson in 2008 in Dallas, TX, with a mission to provide healthy meals and resources to those in need by way of red-carpet treatment.

Read More
Ready to talk to sales? Contact us.
Find a Partner (844) 319-5912 Email Us