Nambour Christian College

NCC had been reliant on an analog PABX for its telecommunications, plus a separate Linux-based voice-over-IP (VoIP) solution that had hardware compatibility issues. Also, after the acquisition of Gulf Christian College in 2010, NCC had to deal with the telecommunications challenges of connecting with a school based over 2000 km (1240 miles) away.

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NCC chose Mitel UC on the recommendation of the college’s systems integrator.

“We were impressed with the strength of the Mitel solution’s integration with our Microsoft environment,” said IT Director David Penrose.

Goals

Implement a unified communications solution to service an expanding education provider with an extensive campus, plus a remote sister school in outback Queensland with limited connectivity and minimal local services

Results

Improved communications and engagement across a distributed workforce
Greater reliability and functionality of core telephony
Simplified administration and maintenance, reducing support costs
Flexibility and speed to deploy enabling organizational expansion
Providing quality voice services into remote areas with limited connectivity

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