The team evaluated Cisco, Avaya, Toshiba, and Mitel IP phones, and it became clear that the Mitel phone was much more intuitive to end users. “It all comes down to simplicity. Mitel is not a superior product just because I think so. It’s a fact. I’ve used a Cisco phone at other workplaces, and it’s an overly complicated phone system. Mitel has complex functionality, but by default it’s a simplistic system that allows people to easily communicate with each other,” says Mathews.
Users are particularly impressed with the ability to make and receive calls from their PCs, as well as on the phone itself, the address book, easy lookup, and the voicemail functionality. Mitel phones also enhance customer service. Besides faculty, students, and staff, ORU frequently has visitors on campus who check in at the concierge desk and have Mitel phones available to contact their host or get directions.
Connecticut’s Taft School aces unified communications with more advanced technology and cost savings.Read More
Managing communications for one of the largest school districts in California is no easy task, particularly when it involves over 20 disparate, antiquated phone systems.Read More
Mitel delivers the most comprehensive communication, safety and collaboration feature set, below budget and ahead of schedule.Read More